Shipping Conditions

What is the total delivery time for my order?

The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts, the processing time and the shipping time, as shown below.

Processing time for an item is the time from when you submit your order to when the item leaves the warehouse. You can usually find an item's processing time according to what kind of shipment method you want to get your shipment through.
Shipping time is from when the item leaves the warehouse to when it arrives at your door.

When can I expect my order to arrive?

The arrival date-range of each item is determined by adding the minimum of the processing time to the minimum of the shipping time and the maximum of the processing time to the maximum of the shipping time. For instance, if you bought a watch set that took 1 to 2 business days to process before shipping and you had it sent by Standard shipping (3 to 7 business days), the Watch Set would arrive in 4 to 9 business days.


Shipping times, below, apply to shipments in the continental United States. For shipments sent by Standard to Alaska and Hawaii, add 2 days to the shipping time. Delivery to APO/FPO addresses takes 3 to 6 weeks.

Delivery Method

Shipping Time
Standard
3 to 7 business days
(plus processing time)


2- to 3-Day Shipping

2 to 3 business days
(plus processing time)


1-Day Shipping
1 business day
(plus processing time)


Freight carrier
(The only shipping method for oversize items)
7 to 14 business days
(plus processing time)

How are my shipping costs determined?

We work hard every day to bring you the lowest possible shipping cost.
The shipping cost for most items is based on the item's size, weight, shipping method and delivery address. We calculate the estimated shipping cost with our lowest-price shipping method and assume all items in your cart are going to one address. If you select a different shipping method or multiple addresses, your actual shipping cost may be higher. You will see your actual shipping cost during checkout.


What if I'm not shipping to my billing address?

If your order is shipping to an address other than the billing address on your credit card, we may contact you to list the alternate address with your credit card company. This helps prevent fraudulent use of your credit card. To list the alternate address with your credit card company, just EMAIL US and ask the agent to add the address to the notes on your account. Listing the address before you place an order helps us process your order more quickly.